Legal
Cookie Policy
A transparent account of cookies, consent, and preference controls.
What cookies are
Cookies and similar technologies are small records stored or read by a browser. They may keep a booking flow secure, remember a preference, measure performance, or support communications. This policy applies to the R.O Tailored Travel website and booking experience.
Strictly necessary technologies
These support security, network management, fraud prevention, session continuity, consent storage, form reliability, language preferences, and essential booking functions. They do not require optional consent where they are genuinely necessary to provide the service requested.
Preferences
Preference technologies remember choices that improve convenience but are not always essential, such as display or language settings. Where the law requires consent, they remain disabled until that choice is made.
Analytics
Analytics may help us understand page performance, demand, errors, and the steps clients take through the booking journey. Analytics technologies will not be activated before consent where consent is required, and the implementation should favour data minimisation and short retention periods.
Marketing
Marketing and attribution technologies may measure campaigns or tailor communications. They are optional and will remain disabled unless the visitor has given the required consent. Refusing marketing cookies will not prevent a booking.
Your choices
The consent interface provides Accept all, Reject optional, and individual preference choices. A visitor can change or withdraw consent through Cookie settings at any time. Withdrawal applies to future use and does not make earlier consent-based processing unlawful.
Current register
The website stores the ro-executive-cookie-consent preference locally. To help resume an interrupted booking, it may also retain a functional reference to the journey, vehicle, and quote on this device for up to seven days, without contact details. If analytics is accepted, a random pseudonymous identifier records pages viewed, booking stage, quote value, device type, approximate country, and technical bot signals. The raw IP address is not shown to the administrator and activity records are intended to be retained for 30 days. If marketing is also accepted, time-limited brand offers may be shown during that session. Consent can be withdrawn at any time in Cookie settings.
Browser controls
Browsers can delete or block cookies, but blocking strictly necessary storage may prevent secure account, preference, or checkout functions from operating correctly.
Updates and contact
We will revise this policy when technologies or providers change. Questions about tracking or consent can be sent to the privacy contact listed in the Privacy Policy.